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But NatWest isn’t @NatWest…
An angry mob of NatWest customers took to Twitter after a computer glitch at the bank stopped transactions from going through, but their frustrations were accidentally directed at a 22-year old teacher named Natalie Westerman. She said she “never felt so popular in my life”, and she’s been kindly sending them on to the correct Twitter handle, @natwest_helps.
(Quoted from We Are Social's Monday Mashup.)
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